End-User Training / Consulting

Hiscall offers a variety of training to ensure you and your employees reap the maximum benefits from your communication system.

Even the most current and robust communications systems will under-deliver if employees within the organization are not adequately trained on how to use the technology.

  • Understanding all the features and functionalities
  • Increase employee efficiency
  • Protect your image by not dropping or fumbling a call or transfer

We can provide both end-user and administrative training.

The goal of end-user training is to give customers a working knowledge of their phone system capabilities. Training generally takes place during the implementation of a system, but we recognize that employees come and go and are available to conduct new employee training.

Depending on his needs, the customer determines the goal of administrative training. Some of the features covered include setting up new users, scheduling auto-attendants, and changing end-user privileges.


E-911 – Kari’s Law & Ray Baum Act

Emergency Response Operations

End-User Training / Consulting

Hiscall Managed Services

Hiscall Support Agreement